F A Q

CAN EYELASH EXTENSIONS HARM NATURAL LASHES?

No, eyelash extensions are no worse than applying mascara.When applied properly, lash extensions will not harm natural lashes. The Lashes Department application technique allows natural lashes to grow and thrive with extensions. 

CAN MASCARA/ MAKE UP BE USED WITH LASH EXTENSIONS?

Mascara is typically not needed with lash extensions, however, you can wear mascara as a touch-up. Keep in mind that constant use of mascara may shorten the lifespan of lashes.  Please use oil-free cosmetics when removing makeup close to the eye area while wearing eyelash extensions. 

HOW LONG DOES THE PROCEDURE TAKE?
The Classic Set procedure can take anywhere from 1 hour to 1.5 hours depending on clients.

The Volume Set procedure can last 2 or 2.5 hours.

I WEAR CONTACTS, MAY I WEAR THEM DURING THE PROCEDURE?
We recommend removing your contact lenses before lash application. Eyes may feel dry and irritated with contact lenses kept in during lash application since your eyes must be kept closed for the entirety of the appointment (~1 hour).

HOW LONG DO EYELASH EXTENSIONS LAST?
Eyelash extensions last 2-5 weeks on average depending on a number of factors such as aftercare, hair quality, weather, etc.

DOES IT HURT?
No, eyelash extensions are painless. Most clients feel comfortable enough to fall asleep during the procedure. At Lashes Department, we use top quality products to bring the highest level of comfort possible for our clients.

WHAT CAN I DO TO MAKE MY EXTENSIONS LAST LONGER?
Do not get the extensions wet for the first 24 hours after your appointment, keep out of any steam rooms/saunas/swimming pools to give the adhesive sufficient time to bond to the natural lash. Avoid vigorous rubbing of the eyes or tugging at your lashes. Do not use oil-based makeup or makeup removers.